Privacy Policy

Account data: Name, email address, password (hashed), profile photo (optional).

Learning activity: Courses enrolled, progress, quiz results, live class attendance.

Usage data: Device type, browser, IP address, session timestamps (anonymized).

Communications: Messages, feedback, support tickets (stored securely).

Deliver courses: Enable live sessions, video playback, and interactive features.

Improve content: Analyse engagement to refine curriculum and teaching methods.

Communicate: Send course updates, reminders, and important service announcements.

Security & compliance: Protect against fraud, abuse, and enforce our Terms.

Service providers: Hosting (AWS), video streaming (Vimeo), email delivery (SendGrid).

Legal requirements: If required by law or to protect rights, safety, or property.

With your consent: We may share anonymised aggregate data for research or testimonials.

All third parties are bound by strict confidentiality and data protection agreements.

Encryption: TLS 1.3 for data in transit, AES-256 for data at rest.

Access control: role-based access, multi-factor authentication for staff.

Regular audits: vulnerability scans, penetration tests, and compliance reviews.

Backups: encrypted daily backups stored in geographically redundant locations.

Access: request a copy of your personal data we hold.

Rectify: correct inaccurate or incomplete information.

Delete: request deletion of your account and associated data.

Portability: receive your data in a machine-readable format.

Object: restrict processing or withdraw consent at any time.

To exercise your rights, contact us at privacy@lerntix.com or via our support portal.

Essential: Session management, authentication, and security.

Analytics: Anonymised usage statistics (via Plausible, privacy-first).

Preferences: Language, video quality, and display settings.

You can manage cookie preferences in your browser settings. We do not use third-party advertising cookies.